Voogle Information
Customers of Voogle 3.0 or VoogleXL that require support or would like to provide feedback to help us improve the application, please read below.
To download Voogle 3.0 on your webOS device, go here: https://developer.palm.com/appredirect/?applicationid=10627&packageid=com.webosworld.vooglev3
To download VoogleXL on your HP TouchPad, go here: http://developer.palm.com/appredirect/?packageid=com.webosworld.vooglexl
Voogle 3.0 Supported Devices:
- Pre
- Pre+
- Pre2
- Pre3
- Veer
VoogleXL Supported Devices:
- TouchPad
For customers. Current Voogle3.0 release is version 3.0.9. Current VoogleXL release is version 1.0.0.
Open Issues:
- Some users reporting issues logging into their account on Voogle 3.0 and VoogleXL. . (Fixed as of 10/29/11 @ 12 Noon EST)
— Current Fix: Change Google password and try logging in again
— Current Fix: Change Google password and try logging in again
Feel free to leave comments with issues or irregularities you have be experiencing. Please make sure to include the following:
- Detailed description of problem you are experiencing
- Voogle version number
- Device model
- webOS Version
- Connection type (wifi/3g/etc)
UPDATE – 10/29/11:
- We have pushed a backend update (no download required) to all Voogle XL users. This update fixes a few items as listed below.
— Google Voice Number no longer appears as a ” } ” in the preferences
— Infinite initial loading of middle pane now loads in a matter of seconds.
— Login issues should be resolved. No need to change any passwords.
1. Constant error message about an error on Google’s end when loading messages (which do eventually load) and when trying to play the voicemail (which will not play.) Makes the app completely useless.
2. v3.0.9 (Also occurred on prior versions from webOS World – never owned the original from Connor.)
3. Palm Pre2 – Verizon
4. 2.1.0 (Official release – not metadoctored)
5. Problem occurs on WiFi and 3G.
1. When selecting a contact, the number selection slide in never fully slides up and gets stuck and doesn’t let me chose my contacts number and will eventually put me back at the enter number screen.
2. 3.0.9
3. Pre2-Unlocked on T-Mobile
4. 2.1.0 (official)
5. Not network specific
hi, if i buy the tp version, will i also get the phone version?
most apps work like that,
please respond either way
thanks
No.
1. Mostly the same as comment post #1. List of messags generally loads fine (or at least I haven’t noticed any problems — I can read the WONDERFUL gvoice transcriptions). But Constant error message about an error on Google’s end when when trying to play the voicemail (which will not play ever.) I have not tried the ‘change google password approach since this does not seem to be the same issue as the log in problem)
screen shot of error is here:
https://picasaweb.google.com/lh/photo/GAJ4UALxS1ReR8TAKAjNHCO9DZt1T–mfVmgrZ8yRm8?feat=directlink
2. v3.0.9
3. Palm Pre2 – Sprint
4. 2.1.0 (Metadoctored for Pre2 on Sprint)
5. Problem occurs on WiFi (multiple networks) and 3G.
Any update to this Voogle 3.0.9 issue?
Bought the TouchPad version of the app today & running webOS 3.0.4. I’m unable to log in and I already have a Google Voice account, SINGLE step log-in, and changed my password. I realize I’m not the only one, but just letting you know some of my details. I’ve overclocked the TouchPad, doubt that’s relevant, but thought I’d throw that out there.
Hi Ryan, We just pushed a update. Please try again and let us know if the issue is still occurring.
Thanks!
I’ve been trying to get the update via the software manager, but nothing pops up. Running v1.0.0 at the moment and not working- is that the most up to date version?
just an update, the issue of not being able to log in is still happening.
Having same problem . I enter my email address and password, which I know is right and I get error message. Message tells me I entered an incorrect address or password. Unable to use without logging in each time.. I have used it successfully on my TP previously.
1. Haven’t been able to log in to Voogle XL and have been trying since I bought it first day of release. I have google 2-step enabled but I have tried creating an application specific password and it won’t log in with the application specific password either. Changing my password on my google account doesn’t help either. I am currently on the latest version as of 10/28. Waited until the latest update before I posted…
2. Voogle XL 1.0.0
3. Touchpad
4. 3.0.4
5. WiFi
Hi Jeff S, We just pushed a update. Please try again and let us know if the issue is still occurring.
You should try using the one-time single password. Traditional 2-step will not work (stated on the app description as well).
Thanks!
Hi,
I also just purchased Voogle XL for touchpad today and get the spinning wheel “loading, please wait”. I have deleted my account from webos and changed the password in gmail and started over, but still cannot use the app.
Hi Greg, We just pushed a update. Please try again and let us know if the loading issue is still occurring. It should load the middle pane in about 10-20 seconds max.
Thanks!
1. Similar to described: Purchased Voogle XL, entered credentials into Voogle, Select phone number, hit Save, Stays on ‘loading’– have let it sit for 20+ minutes, multiple times, never loads.
-Have Changed Google password and tried again
-uninstalled, reinstalled, deleting account, etc.
Here are 2 screen caps — might be obvious, but just in case. I notice the google voice number doesn’t display.
http://db.tt/FqRKh68A
http://db.tt/FqRKh68A
2. Voogle XL 1.0.0
3. HP Touchpad 16GB
4. webOS 3.0.4
5. Wifi only
Decalex, This should be resolved now.
Thanks!
EDIT: 2nd screen cap of the familiar screen:
http://db.tt/24kvsEGz
Decalex, As noted in the PC forum post, your issue is resolved. Let us know if you experience any other issues. Thanks!
Hey guys, there is still a spelling error in the VoogleXL sidebar. “Received” is the correct spelling
(not ‘Recieved’) It’s a common error 
thanks!
Oops will be corrected in the next app update.
Looks like the spelling correction missed the list. Still incorrect in 1.0.4 (“Received”)
But app seems more responsive!
A contact or two have reported issues on their feature phones whereby messages are showing spaces as (the HTML code for “non-breaking space”). Has anyone else experienced this?
I was afraid the code wouldn’t be displayed. Just before the parentheses there should be: & n b s p ; (no spaces). In case it doesn’t show up, the nbsp; should be prefixed with an ampersand.
I’m experiencing the “email or password you have entered is invalid” issue. I’ve changed my google voice password, and I don’t use 2 step. Any ideas?
Voogle 3.0
Veer on At&t
webOS 2.1.2
Getting “email or password you have entered is invalid” message. Changed password…no relief. Please advise.
Voogle 3.0.9
Palm Pixi Plus
WiFi
Getting same message as above… “email or password you have entered is invalid”. I also changed my password and the same message keeps popping up.
Voogle 3.0 for webos smartphones is down until further notice. Sorry for the inconvenience.
Same problem as KevinR and ArmandoT.
“Until further notice” is rather vague. Does that mean you’re never going to fix the issue?
It’s fixed. Thanks.
when might you expect Voogle to be up and running again? Within a week or two? Thanks for making such a great app, I do like Voogle a lot and use it all the time!
Hey dev, are you taking a page of procrastination from HP now? Is fixing the Voogle login issue be “in the coming weeks/months?”
Touche…. The update is now live. Please update to Voogle3 version 3.1.1
Thanks!
I’ve been experiencing login in issues with VoogleXL today. Are there any know issues? I’ve been able to log into the Google Voice web site, but not VoogleXL.
Hello,
I am having issues with logging into Voogle XL and 3.0 ( I have 3.1.1 installed)
Help please!
Hello! New to Voogle here–
I’m sure it’s been answered somewhere, but my searches haven’t brought anything up. I’m trying to figure out why application specific passwords are a no-go for Voogle, when they work for everything else.
I’d really, really hate to lose two-step authentication just for this app. It may be a deal-breaker.
Updated to 3.1.1, and am able to log in and use Voogle. Thank you for fixing this issue.
Two issues I’m having on 2 Pre3:
1) After selecting a voicemail (either from Inbox or Voicemail), then backswiping to the list, I cannot select another voicemail. If I close Voogle and reopen, only then can I select another voicemail.
2) Selecting a voicemail from the Inbox will not display the voicemail transcript. Changing “folder” to Voicemail, then selecting a voicemail, will result in displaying the voicemail transcript.
Thanks for your work on Voogle 3 and XL!
Chris